Business Value from IT

Business Value from IT

Operating Model

IT Strategy

Future State Technology

Digital and Omnichannel

Service Improvement



Operating Model

Change and Transformation

Every business needs an IT Operating Model that is well documented, clear, rational and can be understood by all stakeholders. Once equipped with a clear model the next stage should be to create a detailed design for the Operating Model, and then carry out the Transformation to reap the business benefits.

Why you might need our help

  • Existing organisation is not performing as well as it could
  • The current structure is not effective at delivery and/or change
  • Poor governance
  • Poor communications internal to IT and/or with business colleagues
  • Lack of processes
  • Unclear roles and responsibilities – makes workload less efficiently delivered
  • Lack of training and development for the teams involved with IT
  • Recruitment processes ineffective
  • People spend/cost/budget not optimised
  • Balance of internal and external workload not optimised.

What Virtrium can offer

  • Our IT practical experience covers all relevant competency disciplines; blends the experiences of technologist with business change agents; and delivers impartial, objective and independent, quality outcome.
  • Structured approach, tried and tested through many engagements.
  • Use industry standards and models where applicable and to appropriate levels of granularity – e.g. ITIL, SFIA, etc.
  • Experienced practitioners in flexible team, rapidly deployed.
  • Provide an IT Operating Model that is comprehensive, practicable and actionable by the client or a joint team.

How do we deliver

We tailor our approach depending on situation for each client. We would always recommend starting with a discovery to determine the scope and priorities of our client.

The fundamental criterion will always be to ensure the Operating Model aligns with the Business Strategy. In addition we would always ensure we work with the client’s team to make sure we have their full commitment.

A typical engagement would include:

  • Current-State Assessment
  • SWOT
  • Options Analysis
  • Recommendations
  • Road-mapping
  • Business Case for Change
  • Change Plan
  • Communications Plan