Business Value from IT

Business Value from IT


Southern Housing Group

Southern Housing Group wanted to dramatically accelerate their Digital Transformation and needed support to operationally lead and run IT, during and alongside the Transformation work.

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Old Mutual Wealth – Outsourcing Contract Review


OMW was undergoing a major transformational change programme to enable OMW to increase efficiency and reduce costs. The four year programme was significant in its size and complexity and offered a challenge to understand the impact across the business and the associated supplier contracts.

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Numis – Cloud Transition Strategy


Numis has started to use Cloud technology and the Head of IT invited Virtrium to help them develop a Cloud Adoption Strategy. Virtrium were able to provide an Infrastructure Vision together with a process for  improving the Architecture maturity level and maximising the benefits from Cloud Adoption.

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Dobbies – IT Strategy

Dobbies is the UK’s second largest Garden Centre retailer. Virtrium were initially invited to assess their IT platforms and provide high level recommendations on investment. We were then asked to produce a five year IT Strategy that would enable the IT to grow against an aggressive business growth strategy. In particular we were able to identify and support a true omni-channel ecosystem that would deliver cost savings and efficiencies, whilst enabling growth.

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TrustFord – Selection of a Replacement WAN

TrustFord , the UK’s largest dedicated Ford dealer group, wanted to upgrade and replace their UK WAN. They had approached several different suppliers and approached Virtrium to provide them with an expert, independent review of the different options available. Virtrium provided subject matter expertise to compliment the in-house team and were able to recommend an option to the Board that reduced current service costs, optimised future upgrades and addressed the risk of change.

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Virgin Care – Project and Change Management

Virgin Care were contractually bound to upgrade their patient record system. This would require new functionality, training 1,200 users, and reporting clinical benefits to the HSCIC (Health & Social Care Information Centre). The project was 6 weeks behind schedule and unlikely to pass an upcoming gateway review.

We were engaged to provide project and change management expertise to address these problems.  We provided a structured approach, helped build a business case, put together the high level architecture (solution), went to market to procure it, set up the right contracts with the vendor and then project manage the pilot implementation.

  • The project passed the gateway review and was delivered on time and under budget,
  • The upgrade supported clinicians in having information in one place, allowing them to spend less time on administration and use the additional time to visit one more patient per day
  • The HSCIC commended the project team on benefits realised and Virtrium’s project manager for clear communication and excellent stakeholder alignment.

“Virtrium’s proven project management and change management experience ensured we got strong buy-in from all stakeholders and delivered the benefits on time and under budget”
Chris Dunigan – Head of Clinical Systems & BI

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TalkTalk – Cloud Strategy and Operating Model

TalkTalk needed to simplify its IT infrastructure and operation; and to exploit new developments like hybrid cloud, virtualised storage and smart-sourcing.  The In house team were used to building their own solutions and Virtrium provided an external objective advisory role to challenge the in-house thinking. We applied a structured approach to develop their cloud strategy based on business needs, included application profiling, total cost of ownership modelling and a roadmap for the positioning of cloud solutions. We also got them to consider the changes to their operating model to adopt cloud solutions alongside their legacy environment

We developed a reference architecture with TalkTalk staff to meet immediate requirements and provide a future development strategy. TalkTalk also required a matching operating model to allow future developments to be implemented and supported. We conducted a high level organisational and process design so that future business change could be absorbed without disruption.

We developed a roadmap with the full buy-in of the management team. The strategy and operating model will deliver a standardised, consolidated and simple to operate capability. The benefits of this will be fitness for purpose, value for money, flexibility and scalability.

“Virtrium brought market expertise to professionally challenge our internal thinking and ensure we made best use of cloud services. This made our strategy robust and future-proof.”
Martin Wyke – Chief Information Officer

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Ministry of Justice – Cost Saving Strategy

The Ministry of Justice (MoJ) needed to identify major savings to support the Government’s austerity programme. Virtrium were commissioned to identify potential savings, with a target of £20m. We used a phased approach and rapidly identified opportunities to save money. Over 70 interviews and detailed documentation and contract reviews produced more than 140 savings opportunities. We refined these down to 10 major initiatives and a further 20 point solutions.

By combining a range of cloud based service provisions with an enhanced commercial position and more effective operating model, we identified over £55m worth of potential savings – more than double the target. The cost saving recommendations aligned with MoJ’s existing sourcing strategy, directly supported expected outcomes and complemented wider Government Digital Strategies.

“Using their commercial skills, knowledge of IT service operations and the market they quickly established a full understanding of a complex service operation and delivered a full range of cost savings that far exceeded my expectations.”
David Cooke – Director of Service Delivery

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Matthew Clark – Delivering a New IT Strategy

We delivered a new IT Strategy for Matthew Clark in a time when they were divesting and separating from a wider Group organisation, prior to being acquired more recently by Conviviality. The IT direction and design was grounded in the wider business strategy, which we determined and documented following interviews with all of the Board and other key stakeholders. We brought to bear a market insight on both Retail/Wholesale and IT, aligning key market trends and opportunities with the internal goals and aspirations. The Strategy was delivered on time and budget, with a clear roadmap and plan; and we supported the new team in their restructuring and implementation of the resultant change programme.

“Virtrium have proved their strategic skills and value to us when defining our IT Strategy and continue to help us by providing the IT programme skills to execute that strategy. They are also using this time to pass us knowledge and experience to be more self‐sufficient in the future”
Martin Grisman – Deputy MD and Operations Director

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Macmillan – Architecture Roadmap

A number of businesses combined to form MacMillan Science & Education in 2012. The fragmented IT estate did not support the aim of becoming a content and technology leader. Virtrium were commissioned to develop an Enterprise Architecture Blueprint to address these challenges.

We used our industry best-practice techniques to assess the company’s current state business; technology and information architectures; and develop the end-state architecture. We examined over 100 opportunities for change to develop a prioritised roadmap for guiding strategic investment.

Our work:

  • Identified potential to reduce IT spend by 50% through system consolidation and vendor management,
  • Provided pragmatic architectural governance processes to ensure that technology investments would deliver the outcomes required,
  • Improved the capability of the architecture team with a set of foundational architectural artifacts, tools and techniques.

“Virtrium provided us with the required depth and breadth of expertise to complete a complex initiative, exactly in the time frame required. This has helped underpin our ambitious consolidation and rationalisation roadmap.”
David McNally – Chief Technology Officer

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Latest News

More News

Senior Leaders’ Forum: Friday 12th October in Central London


Our  Change and Transformation will be held in Central London on Friday 12th October between 08:30 and 13:30. The event will...
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New recruits to Virtrium’s Senior Team


We are delighted to introduce several new members of the Virtrium team – Gary Arthurs, Kal Chavda, Andrew Garner,...
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We are recruiting – career opportunities at Virtrium


We are currently experiencing an increase in demand for our services and as a result are recruiting Senior Consultants...
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New whitepaper available – Getting Maximum Business Value From IT


Our latest research identifies how to Maximise Business Value From IT and the challenges that this brings to IT...
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Virtrium Forums


Business Leaders’ Forum: 16th March 2018 “Transitioning Services”

Our Transitioning Services Forum will be held in Central London on Friday 16th March between 08:30 and 13:30. The event will offer the opportunity to listen to the experiences of others in IT and share your thoughts and challenges in a...
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Business Leaders’ Forum: 13th October “Business Value From IT”

Our Business Value From IT Forum will be held in Central London on Friday 13th October between 08:30 and 13:30. The event will offer the opportunity to listen to the experiences of others in IT and share your thoughts and...
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23 June 2017 Forum: IT Transformation for Agility and Value

Our IT Transformation Forum for Senior IT Leaders will be held in Central London. The event will offer the opportunity to listen to the experiences of others in IT and share your thoughts and challenges in a convivial environment. Business...
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31st March 2017 Forum: Building OmniChannel Digital Solutions to promote Customer Experience

Our first Forum for 2017 will be “Building OmniChannel Digital Solutions to promote Customer Experience” In this forum we will be taking a step further into Digital Transformation, examining how organisations are wrestling the challenge of true Customer Experience within...
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Forum dates for 2017

Our Forum dates for 2017 have been set – please make a note of them in your diaries: 31st March 2017 – our topic for the first forum of 2017 will be “Building OmniChannel Digital Solutions to promote Customer Engagement”...
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Change and Transformation Forum – Friday 21st November

This forum was held on Friday 21st November. Our guest speakers looked at Change and Transformation from its widest viewpoint and examined how leaders address the opportunity to make themselves better agents of change. We looked at real life experiences...
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